Refund policy

 

☆ Return & refund policy:

We only accept returns for damaged or defective items.

If your order arrives damaged, please contact me within 48 hours of delivery with clear photos of:

• the damaged item
• the packaging
• your order number

Once the damage is confirmed, we will offer:

• a replacement (for accessories, keychains & toploaders) 
• a refund (for nailsets) 

We do not accept returns for:

• change of mind
• incorrect purchase
• items that have been used
• items damaged after delivery

All refunds are issued to the original payment method.